Privacy Policy
1. General Provisions
This Privacy Policy outlines how our website “Ice Flight” (hereinafter referred to as “the Website”) collects, uses, stores, and protects personal information of users in accordance with applicable laws of the United Arab Emirates (UAE), as well as relevant international standards such as the General Data Protection Regulation (GDPR). The administration of the Website is committed to ensuring that all information collected from users is treated responsibly, lawfully, and transparently. By accessing and using the Website, users consent to the collection and processing of their personal data in accordance with this Privacy Policy. The provisions contained herein comply with the legal requirements of the UAE and reflect globally recognized data protection principles.
2. Information We Collect
The Website collects various types of information to ensure the quality and functionality of its services. This may include personal information voluntarily provided by users, such as name, email address, and other identifiers that can help deliver services effectively. We also collect non-personal data automatically through cookies and similar technologies, such as IP address, browser type, device type, and pages visited. This information is used to analyze user activity and enhance the Website’s performance. In certain cases, we may also collect data relating to user preferences and participation in Website activities. All information is gathered with the explicit or implied consent of the user and in compliance with UAE regulations.
3. How We Use Information
The information collected from users is used strictly for lawful and legitimate purposes. This includes ensuring the functionality of the Website, improving user experience, and providing tailored content. Data may also be used to analyze traffic patterns, optimize services, and enhance security. Users may occasionally receive information about updates, new features, or policy changes if they have opted in to such communications. All usage of information adheres to the principles of fairness, necessity, and proportionality as required by UAE and international regulations. No data is used for purposes that are incompatible with the original intent of collection.
4. Data Protection and Retention Period
We employ robust technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. All information is stored securely and is accessible only to authorized personnel who require it to perform their duties. Data retention is limited to the period necessary to fulfill the purposes for which it was collected, unless longer retention is required by applicable law. Once data is no longer required, it is securely deleted or anonymized. The Website administration ensures that all measures taken comply with the data security requirements under UAE legislation and align with international standards such as GDPR.
5. Disclosure of Information to Third Parties
The Website administration does not sell, lease, or otherwise unlawfully transfer personal information to third parties. In certain limited cases, data may be shared with trusted third-party partners who provide essential support for Website operations, such as hosting services, analytics, or legal compliance. All such third parties are required to comply with applicable data protection laws and to maintain the confidentiality and security of any data shared with them. Data may also be disclosed if required by UAE law, regulations, or court orders, but only to the extent strictly necessary for compliance with legal obligations.
6. Use of Cookies
The Website uses cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. Cookies are small text files stored on a user’s device that help recognize returning visitors and customize the browsing experience. Users can choose to disable cookies through their browser settings, although this may limit access to certain features of the Website. Cookies are used only for legitimate purposes and are never employed to collect sensitive personal information without consent. The use of cookies on this Website complies with applicable UAE laws and relevant international standards.
7. User Rights
Users have the right to access, rectify, or erase their personal data in accordance with applicable UAE legislation and GDPR principles. They may also request restrictions on processing, object to specific uses of their data, or request portability of information where applicable. Any such requests will be addressed promptly by the Website administration. Users have the right to withdraw their consent at any time, though this may impact their ability to use certain Website features. Complaints regarding data processing can be filed with relevant authorities in the UAE.
8. Changes to the Policy
The Website administration reserves the right to update or amend this Privacy Policy at any time to ensure continued compliance with applicable UAE and international regulations. Users will be informed of significant changes through updates on the Website. Continued use of the Website following the publication of changes constitutes acceptance of the revised Privacy Policy. It is the responsibility of users to review the policy periodically to remain informed of any modifications.
9. User Consent
By using the Website, users confirm that they have read and understood this Privacy Policy and agree to the collection, processing, and use of their personal data as outlined herein. This consent is given voluntarily and may be withdrawn at any time in accordance with the procedures established under this policy. Users acknowledge that the Website operates within the framework of UAE law and complies with recognized international standards, ensuring lawful and secure processing of personal data.
🏢 Ice Flight
📍 Al Attar Business Centre, Office 204, Al Karama, Dubai, UAE
📞 +971 4 258 3682